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Terms & Conditions

By using parchi.pk, you agree to the following terms. Please read them carefully before purchasing tickets or listing events.

Last updated: April 2025

01

Platform Overview

  • This platform acts as a marketplace where event organizers (“Vendors”) can list and sell tickets, and users (“Customers”) can browse and purchase tickets.
  • The Platform does not organize events. Vendors are independent third parties. The Platform only facilitates ticketing, payments, and discovery.
02

User Eligibility

  • Users must be 18+ or under supervision of a guardian.
  • Users agree to provide accurate and complete information.
  • The Platform reserves the right to suspend accounts for misuse.
03

Vendor (Event Organizer) Terms

3.1 Vendor Approval

All Vendors must go through a manual approval process. The Platform reserves the right to approve, reject, or remove events without explanation.

3.2 Vendor Responsibilities

Vendors are solely responsible for event execution, accuracy of event details, required permits, and compliance.

3.3 Commission & Payments

Payments may be released after event completion or as per agreement.

3.4 Prohibited Events

Vendors cannot list illegal, misleading, or unsafe events.

04

Ticket Purchase Terms (Customers)

  • Tickets are confirmed only after successful payment.
  • Customers receive digital confirmation via email or SMS.
  • Ticket prices are set by Vendors and may include service fees.
05

Refund & Cancellation Policy

  • All sales are final unless stated otherwise.
  • If an event is canceled, the Vendor is responsible for refunds.
  • Rescheduled events may not qualify for refunds depending on Vendor policy.
06

Platform Liability Limitation

  • The Platform is not responsible for event cancellations, venue issues, injuries, or Vendor misconduct. It acts only as a facilitator.
07

Fraud, Abuse & Misuse

  • Fraudulent activity may result in account suspension and legal action.
08

Intellectual Property

  • The Platform owns its branding and system. Vendors grant rights to use event content for marketing.
09

Payment Terms

  • Payments are processed via third-party gateways. The Platform is not liable for payment failures or delays.
10

Data & Privacy

  • User data is handled according to the Privacy Policy and may be used for analytics and marketing.
11

Dispute Resolution

  • Disputes should first be resolved between Users and Vendors. The Platform may mediate but is not liable.
12

Termination of Use

  • The Platform may suspend accounts or remove listings without notice if terms are violated.
13

Changes to Terms

  • The Platform may update these terms at any time. Continued use constitutes acceptance.
14

Advanced Clauses

Escrow Protection

Funds may be held until event completion.

Chargeback Protection

Vendors are responsible for disputes.

Force Majeure

The Platform is not liable for events beyond control.

Anti-Scalping

Tickets cannot be resold above face value.

Dynamic Pricing Disclaimer

Prices may change based on demand.

Vendor Monitoring

The Platform may track performance and remove low-quality Vendors.

For questions about these terms, contact us at hello@parchi.pk